When visiting a restaurant, there are many factors that govern whether a diner will enjoy the experience and return again or recommend that their friends visit. Perhaps the most important consideration for the restaurateur is the quality of the food served, but something that no diner will ignore is the state of the bathroom when they use it.
The bathroom of a restaurant is a barometer of the quality of other parts of the establishment. If it is dirty or sub standard, the customer will worry that hygiene in the kitchens and other non public areas of the restaurant is also poor, and this will inevitably lead to them not returning. If on the other hand, the bathroom is in good order, clean, and pleasant, this will reflect positively on the rest of the restaurant.
The bathroom should always be well stocked with everything that users are likely to need, and should be regularly checked for both cleanliness and to make sure that toilet paper, seat covers, soap, and hand towels are all in place ready for customers to use.
The maintenance of the restaurant toilets is important, and you should also ensure that the plumbing is regularly serviced to make sure that it functions properly. There are few things more unpleasant in a place where food is served than the odors that come from blocked drains.
If your restaurant bathroom has an attendant to look after the needs of diners, you should ensure that they are well trained in customer services, and attentive to the needs of any users. As part of their role, they will need to keep an eye on the stock levels in the bathroom, and regularly wipe down all surfaces.
If you do not have an attendant, you should consider using soap dispensers rather than blocks of soap, as these are both more hygienic, and easier to monitor the levels of. Electric hand driers are more hygienic than paper towels if used correctly, but they can be noisy and disturb diners if the bathroom is close to the main dining area of the restaurant, and if diners are able to hear sounds from the bathroom, they may also fear that they can smell it even when they cannot.
If you get the basics of the restaurant bathroom right, you will get a smoothly running part of the business that will keep your customers happy. If the bathroom in a restaurant is unpleasant in any way, it will cost you business, so always ensure that it is well stocked, clean, and pleasant.